Agreement between User and www.catspawfarm.com

Welcome to www.catspawfarm.com. The www.catspawfarm.com website (the “Site”) is comprised of various web pages operated by Cats Paw Soapery & Sentiments (“CPSS”). www.catspawfarm.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.catspawfarm.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.catspawfarm.com is an E-Commerce Site, and www.catspawfarm.com is a Blog Site.

This site offers handcrafted goat milk soap; handcrafted lotion, skin and hair care; herbal tea blends and culinary products; handcrafted greeting cards; fiber and yarn; occasional other handcrafted items; and digital-download products.

 

Privacy

Your use of www.catspawfarm.com is subject to CPSS’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

 

Electronic Communications

Visiting www.catspawfarm.com or sending emails to CPSS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that CPSS is not responsible for third party access to your account that results from theft or misappropriation of your account. CPSS and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

 

Children Under Thirteen

CPSS does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.catspawfarm.com only with permission of a parent or guardian.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, not does it constitute confirmation of our offer to sell. Cats Paw Soapery & Sentiments reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.


Cancellation/Refund Policy

We will never ship you an item that falls short of our high standards for craftsmanship. However, we do stand behind our products and want to delight with your purchase. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return at our expense.

Product damage occurring in shipping must be claimed through the shipping company.   

Due to the intimate nature of bath and body products we do not accept returns on those items - this includes soap, hair & skin care items, body care items, salves and oils, and bath products. Returned food products must be sealed, unopened with all packaging/wrap intact and unbroken. Handcrafted items must be unworn, unused, tags and packaging intact and undamaged.

Returns must be authorized and once approved you will be given instruction on how to prepare the item for its return journey. There is a built in Return Merchandise Authorization module in www.catspawfarm.com for your convenience.

 We do not pay return shipping. Return shipping is the responsibility of the customer. Items that can be returned and are authorized for return will have original shipping deducted from the refund. Product which is not suitable for resale when received will not be refunded. 

 Once an order is in our system there is very little temporal margin for cancellation. Cancellations will be handled on a case by case basis.

 

Digital Products/Non-Tangible Products

CPSS sells digital products and services. These products and services require no shipping and are delivered immediately and electronically. Therefore there are No Refunds and No Returns on these products and services. 


Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available or canceled if they will not be available in a timely manner.


Shipping

Most orders will ship within 1-3 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior accepted arrangement.

Custom order/crafted-to-order products will take longer to ship.

We cannot guarantee when an order will arrive Consider any shipping or transit time offered to you by this Site, any CPSS representative or supplier, or any other party that may offer shipping or transit time only as an estimate. You are encouraged to order far enough head of when you require the product or service to avoid potential delays caused by shipping or product availability.

CPSS may at times offer Reduced Rate Shipping. The balance of Reduced Rate Shipping not paid by the user is contributed in full by CPSS with the service provider of CPSS's choice. CPSS reserves the right to select delivery service provider based on the best shipping method for the items in the specific order. Items accepted for return that were included in Reduced Rate Shipping will have the fully shipping amount deducted from the refunded amount. In the case of a partial return the deducted amount will be pro-rated based on the weigh of the entire order verses the authorized returned item.

Shipping Issues

CPSS has no control over the shipping company timeframe, or the condition of a package when it arrives to the user's destination. The following procedure must be utilized in the case of shipping damage:

  • Packaging must be retained.
  • Shipping company must be contacted by the user within 2 days after receipt of the package. Failure to do so signifies that the package and contents contained therein were not damaged at the time of delivery.
To File a Claim with USPS:
  1. Go to www.usps.com/domestic-claims
  2. Sign in to the Online Claims site with your USPS.com user name and password. New users can register for a user name and password before initiating the claim process.
  3. Enter the Tracking/Label Number and shipping date.
  4. Enter the address information and claim details
  5. Select the reason for filing a claim
  6. Upload proof of value (such as a receipt of purchase such as the email receipt provided by www.catspawfarm.com). Both .pdf and .jpg files can be uploaded as attachments.
  7. If required, enter insurance fees and upload evidence of additional insurance purchased on www.catspawfarm.com at the time of order placement. (your email receipt provided by www.catspawfarm.com)
  8. Review your claim information and submit it.
  9. USPS will be in contact with you to resolve your claim.

Taxes

www.catspawfarm.com will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where CPSS holds a presence. For orders shipped to other areas, the user is solely responsible for any taxes, tariffs, fees, or any other sort of monetary imposition assessed against the order that may apply.

CPSS is an Oregon based company. Oregon has no sales tax.

Links to Third Party Sites/Third Party Services

www.catspawfarm.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of CPSS and CPSS is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. CPSS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CPSS of the site or any association with its operators.

Certain services made available via www.catspawfarm.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.catspawfarm.com domain, you hereby acknowledge and consent that CPSS may share such information and data with any third party with whom CPSS has a contractual relationship to provide the requested product, service or functionality on behalf of www.catspawfarm.com users and customers.

 

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.catspawfarm.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to CPSS that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of CPSS or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

 You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. CPSS content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of CPSS and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of CPSS or our licensors except as expressly authorized by these Terms.

 

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed t enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

 By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software of other material protected by intellectual propery laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other use from using and enjoying the Communication Serivces; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

CPSS has no obligation to monitor the Communication Services. However, CPSS reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. CPSS reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

CPSS reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in CPSS’s sole discretion.

Always use caution when giving out personally identifiable information about yourself or your children in any Communication Service. CPSS does not control or endorse the content, messages or information found in any Communication Service and, therefore, CPSS specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized CPSS spokespersons, and their views do not necessarily reflect those of CPSS.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

 

Materials Provided to www.catspawfarm.com or Posted on Any CPSS Web Page

CPSS does not claim ownership of the materials you provide to www.catspawfarm.com (including feedback and suggestions) or post, upload, input or submit to any CPSS Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submissions you are granting CPSS, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you won or otherwise control all of the rights to your Submission as described in this section including, without limitation, all of the rights necessary for you to provide, post, upload, input or submit the Submissions.

 

Third Party Accounts

You will be able to connect your CPSS account to third party accounts. By connecting your CPSS account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

 

International Users

The service is controlled, operated and administered by CPSS from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the CPSS Content accessed through www.catspawfarm.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

 

Indemnification

You agree to indemnify, defend, and hold harmless CPSS, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. CPSS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with CPSS in asserting any available defenses.

 

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns with these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

 

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINS THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINS THE OTHER. Further, unless both you and CPSS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS, CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMETS AND/OR CHANGES IN THE SITE AT ANY TIME.

CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND.

CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTEND PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR AY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CATS PAW SOAPERY & SENTIMENTS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

 

Termination/Access Restriction

CPSS reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Oregon and you hereby consent to the exclusive jurisdiction and venue of courts in Oregon in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and CPSS as a result of this agreement or use of the Site. CPSS’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogatin of CPSS’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by CPSS with respect to such use. If any part of this agreement is determined to by invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, envorceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and CPSS with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and CPSS with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents by written in English.

 

Changes to Terms

CPSS reserves the right to, in its sole discretion, to change the Terms under which www.catspawfarm.com is offered. The most current version of the Terms will supersede all previous versions. CPSS encourages you to periodically review the Terms to stay informed of our updates.

 

Contact Us

CPSS welcomes your questions or comments regarding the Terms:

Cats Paw Soapery & Sentiments

PO Box 691

Union, OR 97883

 

Email Address:

[email protected]

 

 

Effective as of 10/29/2022