Terms and Conditions
Agreement between User and www.catspawfarm.com
Welcome to www.catspawfarm.com. The www.catspawfarm.com website (the “Site”) is comprised of various web pages operated by Cats Paw Soapery & Sentiments (“CPSS”). www.catspawfarm.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.catspawfarm.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.catspawfarm.com is an E-Commerce Site, and www.catspawfarm.com is a Blog Site.
This site offers handcrafted goat milk soap; handcrafted
lotion, skin and hair care; herbal tea blends and culinary products;
handcrafted greeting cards; fiber and yarn; occasional other handcrafted items;
and digital-download products.
Privacy
Your use of www.catspawfarm.com
is subject to CPSS’s Privacy Policy. Please review our Privacy Policy, which
also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.catspawfarm.com
or sending emails to CPSS constitutes electronic communications. You consent to
receive electronic communications and you agree that all agreements, notices,
disclosures and other communications that we provide to you electronically, via
email and on the Site, satisfy any legal requirement that such communications
be in writing.
Your Account
If you use this site, you are responsible for maintaining
the confidentiality of your account and password and for restricting access to
your computer, and you agree to accept responsibility for all activities that
occur under your account or password. You may not assign or otherwise transfer
your account to any other person or entity. You acknowledge that CPSS is not
responsible for third party access to your account that results from theft or
misappropriation of your account. CPSS and its associates reserve the right to
refuse or cancel service, terminate accounts, or remove or edit content in our
sole discretion.
Children Under Thirteen
CPSS does not knowingly collect, either online or offline,
personal information from persons under the age of thirteen. If you are under
18, you may use www.catspawfarm.com
only with permission of a parent or guardian.
Cancellation/Refund Policy
We will never ship you an item
that falls short of our high standards for craftsmanship. However, we do stand
behind our products and want to delight with your purchase. Fulfillment
mistakes that may be made which result in the shipment of incorrect products to
you will also be accepted for return at our expense.
Product damage occurring in shipping must be claimed through the shipping company.
Due to the intimate nature of bath
and body products we do not accept returns on those items - this includes soap,
hair & skin care items, body care items, salves and oils, and bath
products. Returned food products must be sealed, unopened with all
packaging/wrap intact and unbroken. Handcrafted items must be unworn, unused,
tags and packaging intact and undamaged.
Returns must be authorized and once approved you will be given instruction on how to prepare the item for its return journey. There is a built in Return Merchandise Authorization module in www.catspawfarm.com for your convenience.
Digital Products/Non-Tangible Products
CPSS sells digital products and services. These products and services require no shipping and are delivered immediately and electronically. Therefore there are No Refunds and No Returns on these products and services.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available or canceled if they will not be available in a timely manner.
Shipping
Most orders will ship within 1-3 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior accepted arrangement.
Custom order/crafted-to-order products will take longer to ship.
We cannot guarantee when an order will arrive Consider any shipping or transit time offered to you by this Site, any CPSS representative or supplier, or any other party that may offer shipping or transit time only as an estimate. You are encouraged to order far enough head of when you require the product or service to avoid potential delays caused by shipping or product availability.
CPSS may at times offer Reduced Rate Shipping. The balance of Reduced Rate Shipping not paid by the user is contributed in full by CPSS with the service provider of CPSS's choice. CPSS reserves the right to select delivery service provider based on the best shipping method for the items in the specific order. Items accepted for return that were included in Reduced Rate Shipping will have the fully shipping amount deducted from the refunded amount. In the case of a partial return the deducted amount will be pro-rated based on the weigh of the entire order verses the authorized returned item.
Shipping Issues
CPSS has no control over the shipping company timeframe, or the condition of a package when it arrives to the user's destination. The following procedure must be utilized in the case of shipping damage:
- Packaging must be retained.
- Shipping company must be contacted by the user within 2 days after receipt of the package. Failure to do so signifies that the package and contents contained therein were not damaged at the time of delivery.
- Go to www.usps.com/domestic-claims
- Sign in to the Online Claims site with your USPS.com user name and password. New users can register for a user name and password before initiating the claim process.
- Enter the Tracking/Label Number and shipping date.
- Enter the address information and claim details
- Select the reason for filing a claim
- Upload proof of value (such as a receipt of purchase such as the email receipt provided by www.catspawfarm.com). Both .pdf and .jpg files can be uploaded as attachments.
- If required, enter insurance fees and upload evidence of additional insurance purchased on www.catspawfarm.com at the time of order placement. (your email receipt provided by www.catspawfarm.com)
- Review your claim information and submit it.
- USPS will be in contact with you to resolve your claim.
Links to Third Party Sites/Third Party Services
www.catspawfarm.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of CPSS and CPSS is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. CPSS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CPSS of the site or any association with its operators.
Certain services made available via www.catspawfarm.com are delivered by third
party sites and organizations. By using any product, service or functionality
originating from the www.catspawfarm.com
domain, you hereby acknowledge and consent that CPSS may share such information
and data with any third party with whom CPSS has a contractual relationship to
provide the requested product, service or functionality on behalf of www.catspawfarm.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable
license to access and use www.catspawfarm.com
strictly in accordance with these terms of use. As a condition of your use of
the Site, you warrant to CPSS that you will not use the Site for any purpose
that is unlawful or prohibited by these Terms. You may not use the Site in any
manner which could damage, disable, overburden, or impair the Site or interfere
with any other party’s use and enjoyment of the Site. You may not attempt to
obtain any materials or information through any means not intentionally made available
or provided for through the Site.
Use of Communication Services
The Site may contain bulletin board services, chat areas,
news groups, forums, communities, personal web pages, calendars, and/or other
message or communication facilities designed t enable you to communicate with the
public at large or with a group (collectively, “Communication Services”). You
agree to use the Communication Services only to post, send and receive messages
and material that are proper and related to the particular Communication
Service.
CPSS has no obligation to monitor the Communication
Services. However, CPSS reserves the right to review materials posted to a
Communication Service and to remove any materials in its sole discretion. CPSS
reserves the right to terminate your access to any or all of the Communication
Services at any time without notice for any reason whatsoever.
CPSS reserves the right at all times to disclose any
information as necessary to satisfy any applicable law, regulation, legal
process or governmental request, or to edit, refuse to post or to remove any
information or materials, in whole or in part, in CPSS’s sole discretion.
Always use caution when giving out personally identifiable
information about yourself or your children in any Communication Service. CPSS
does not control or endorse the content, messages or information found in any Communication
Service and, therefore, CPSS specifically disclaims any liability with regard
to the Communication Services and any actions resulting from your participation
in any Communication Service. Managers and hosts are not authorized CPSS spokespersons,
and their views do not necessarily reflect those of CPSS.
Materials uploaded to a Communication Service may be subject
to posted limitations on usage, reproduction and/or dissemination. You are
responsible for adhering to such limitations if you upload the materials.
Materials Provided to www.catspawfarm.com
or Posted on Any CPSS Web Page
CPSS does not claim ownership of the materials you provide
to www.catspawfarm.com (including
feedback and suggestions) or post, upload, input or submit to any CPSS Site or
our associated services (collectively “Submissions”). However, by posting,
uploading, inputting, providing or submitting your Submissions you are granting
CPSS, our affiliated companies and necessary sublicensees permission to use
your Submission in connection with the operation of their Internet businesses
including, without limitation, the rights to: copy, distribute, transmit,
publicly display, publicly perform, reproduce, edit, translate and reformat
your Submission; and to publish your name in connection with your Submission.
By posting, uploading, inputting, providing or submitting
your Submission you warrant and represent that you won or otherwise control all
of the rights to your Submission as described in this section including,
without limitation, all of the rights necessary for you to provide, post,
upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your CPSS account to third party
accounts. By connecting your CPSS account to your third party account, you acknowledge
and agree that you are consenting to the continuous release of information
about you to others (in accordance with your privacy settings on those third
party sites). If you do not want information about you to be shared in this
manner, do not use this feature.
International Users
The service is controlled, operated and administered by CPSS
from our offices within the USA. If you access the Service from a location
outside the USA, you are responsible for compliance with all local laws. You
agree that you will not use the CPSS Content accessed through www.catspawfarm.com in any country or in
any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend, and hold harmless CPSS, its
officers, directors, employees, agents and third parties, for any losses,
costs, liabilities and expenses (including reasonable attorney’s fees) relating
to or arising out of your use of or inability to use the Site or services, any
user postings made by you, your violation of any terms of this Agreement or
your violation of any rights of a third party, or your violation of any
applicable laws, rules or regulations. CPSS reserves the right, at its own cost,
to assume the exclusive defense and control of any matter otherwise subject to
indemnification by you, in which event you will fully cooperate with CPSS in asserting
any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute
between them arising out of or concerning these Terms and Conditions, or any
provisions hereof, whether in contract, tort, or otherwise at law or in equity
for damages or any other relief, then such dispute shall be resolved only by
final and binding arbitration pursuant to the Federal Arbitration Act,
conducted by a single neutral arbitrator and administered by the American Arbitration
Association, or similar arbitration service selected by the parties, in a location
mutually agreed upon by the parties. The arbitrator’s award shall be final, and
judgment may be entered upon it in any court having jurisdiction. In the event
that any legal or equitable action, proceeding or arbitration arises out of or
concerns with these Terms and Conditions, the prevailing party shall be entitled
to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate
all disputes and claims in regards to these Terms and Conditions or any
disputes arising as a result of these Terms and Conditions, whether directly or
indirectly, including Tort claims that are a result of these Terms and
Conditions. The parties agree that the Federal Arbitration Act governs the
interpretation and enforcement of this provision. The entire dispute, including
the scope and enforceability of this arbitration provision shall be determined
by the Arbitrator. This arbitration provision shall survive the termination of
these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take
place on an individual basis; class arbitrations and
class/representative/collective actions are not permitted. THE PARTIES AGREE
THAT A PARTY MAY BRING CLAIMS AGAINS THE OTHER ONLY IN EACH’S INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS,
COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE
ATTORNEY GENERAL ACTION AGAINS THE OTHER. Further, unless both you and CPSS
agree otherwise, the arbitrator may not consolidate more than one person’s
claims, and may not otherwise preside over any form of a representative or
class proceeding.
Liability
Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED
IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL
ERRORS, CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CATS PAW
SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMETS AND/OR
CHANGES IN THE SITE AT ANY TIME.
CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS MAKE
NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS,
AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED
GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND
RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY
KIND.
CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS
HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION,
SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTEND PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL CATS PAW SOAPERY & SENTIMENTS AND/OR ITS SUPPLIERS BE LIABLE
FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES
OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR
PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED
SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR AY INFORMATION,
SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR
OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT,
NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CATS PAW SOAPERY &
SENTIMENTS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF
DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF
THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS
TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
CPSS reserves the right, in its sole discretion, to
terminate your access to the Site and the related services or any portion
thereof at any time, without notice. To the maximum extent permitted by law,
this agreement is governed by the laws of the State of Oregon and you hereby
consent to the exclusive jurisdiction and venue of courts in Oregon in all
disputes arising out of or relating to the use of the Site. Use of the Site is
unauthorized in any jurisdiction that does not give effect to all provisions of
these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or
agency relationship exists between you and CPSS as a result of this agreement
or use of the Site. CPSS’s performance of this agreement is subject to existing
laws and legal process, and nothing contained in this agreement is in derogatin
of CPSS’s right to comply with governmental, court and law enforcement requests
or requirements relating to your use of the Site or information provided to or gathered
by CPSS with respect to such use. If any part of this agreement is determined
to by invalid or unenforceable pursuant to applicable law including, but not
limited to, the warranty disclaimers and liability limitations set forth above,
then the invalid or unenforceable provision will be deemed superseded by a
valid, envorceable provision that most closely matches the intent of the
original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes
the entire agreement between the user and CPSS with respect to the Site and it
supersedes all prior or contemporaneous communications and proposals, whether
electronic, oral or written, between the user and CPSS with respect to the
Site. A printed version of this agreement and of any notice given in electronic
form shall be admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the same
conditions as other business documents and records originally generated and
maintained in printed form. It is the express wish to the parties that this
agreement and all related documents by written in English.
Changes to Terms
CPSS reserves the right to, in its sole discretion, to
change the Terms under which www.catspawfarm.com
is offered. The most current version of the Terms will supersede all previous versions.
CPSS encourages you to periodically review the Terms to stay informed of our
updates.
Contact Us
CPSS welcomes your questions or comments regarding the
Terms:
Cats Paw Soapery & Sentiments
PO Box 691
Union, OR 97883
Email Address:
Effective as of 10/29/2022